Good evening. The Insured event on RTI took place 02.08.09. There was no insurance indemnity yet due to long-standing court trial. At whose expense shall be the indexing of insurance indemnity made taking into account that there is still no appellate court decision and the indemnity itself according to damage statement makes KZT 280 thousand, 70% with vehicle wear and tear and the fact makes KZT 680 thousand
Thnx
Hello, Roman,
If the damaged vehicle is still not repaired, it is possible to recalculate the corrective maintenance cost given the increase of MCI in 2010 for the account of insurance company. Thank you for your question, Almas Karabayev, Head of Regulation of losses Department in Almaty
I’d like to know, why your company refuses to pay given that your employee is responsible for the TRA
Hello Oksana!
Thank you, your question will be considered shortly. Kind regards, Irina Lechshenko Head of PR Department Centras Insurance Company
Hello, concerning the issuance of TPL insurance policy: the documents attached to the application form, 6th paragraph, are they necessary taking into consideration that I’m unmarried
Dear Almas,
Indeed, in accordance with the legislation of the Republic of Kazakhstan “on Compulsory TPL insurance” the Insured shall indicate and confirm the family status. But the list of documents is not specified in the legislation, this list is given in the supplementary regulatory legal acts of oversight body as it is specified in our application form. In this situation, we meet the wishes of our clients by indicating “single” in the application and warn the client to provide if necessary the certificate from the Civil Registry Office. Kind regards, Irina Lechshenko Head of PR Department Centras Insurance Company
Hello. One firm insured its car in June 2009 to June 2010 and then sold it to another company in November 2009, but it continues to use this car under the lease Agreement. Shall the new company re-issue insurance Is it possible to use the previous insurance policy, taking into consideration that the technical passport is new as well as the identification numbers. Thank you!
Hello, Ludmila!
The insurance agreement shall be renewed for the new owner since it is subjected to early termination in case of buy and sell of the vehicle between the legal entities.
Kind regards, Irina Lechshenko Head of PR Department Centras Insurance Company
Hello!
Recently I became responsible for TRA.
There was no indemnity yet. In office on Markov str. I was told that after indemnity my rate will be 2 times higher. Since I work as a driver and always need the insurance, I decided to get it there. Here is my question: if after indemnity I’ll have the first class and the TRA will happen, will your insurance company refuse me in indemnity
Hello, Olzhas!
You wouldn’t have any problems with the indemnity, because at the time of registration of policy, the insurance database showed 3rd class. The multiplying ratio for accident risk will be taken into account when you’ll make the next insurance policy.
Best regards,
Victoria Lyssenko,
Director of Business Development Department
Centras Insurance JSC
My car is insured under KASCO policy in MSK. Recently I got into TRA in which I was the only injured. The car was taken to the special parking. The question is: shall the insurers pick up the car from this parking or not. I’m still in a hospital with serious spinal injury where I’m planning to spend 2-3 months. My car is purchased on credit.
Hello Victor!
I did not quite understand what the insurance company you are insured in. If your insurance agreement does not stipulate the additional services of the insurer, this won’t be done. I can advise you to call the emergency commissioner of your insurance company and the notary, execute the letter of attorney for the commissioner and send the car to the corrective maintenance.
Best regards,
Victoria Lyssenko,
Director of Business Development Department
Centras Insurance JSC
Hello. I have a situation: my mom issued me the letter of attorney for driving a car, an insurance policy has already been there but it has not included my name. Here is the question: how and where can I reissue insurance policy to include my name Is the presence of the car’s owner my mom necessary
Hello Talgat,
You may come to the office where the insurance policy has been issued or to the head office of the company at: 157 “V”, Shevchenko Str., 157V (between Auezov and Zharokov Str.)
Here you may reissue your policy. You need to have: technical certificate, driver’s license, ID, letter of attorney, TRN# and if your driving experience is less than 2 years and age is more than 25 years, the additional payment is not required.
The presence of your mom is desirable but you can take her application request to reissue the insurance policy in connection with the additional assured inclusion. We’ll send you a copy of the application to your e-mail.
Best regards,
Victoria Lyssenko,
Director of Business Development Department
Centras Insurance JSC
Hello, I have a shop in Kaskelen on home appliances selling, is it possible to become an insurance agent of your Company, what documents do I need, where should I go and whom to contact with
Hello, Vadim!
You need to contact our office in Almaty region at the address: 34 Manas Str., Saidzhan Mamazhanov. He will send us your documents and become your supervisor. For execution of agent agreement you need the following documents:
-TRN
-ID
-House Register (1 page and page with your residence)
If you are an individual entrepreneur, then
-Certificate of registration of individual entrepreneurs.
Best regards,
Victoria Lyssenko,
Director of Business Development Department
Centras Insurance JSC
The Insured committed TRA in a state of alcoholic intoxication, is the indemnity provided and what clause of the Law on CTPL insurance supports the view that the indemnity may be provided in this subrogation case
Hello Dinara! The Law on CTPL insurance does not say that the Insurer is entitled to refuse indemnity if the guilty person was in a state of alcoholic, drug or other intoxication. The Insurer shall provide indemnity to the injured person but the Insurer has also the right of subrogation to the person caused harm if the person was in a state of alcoholic intoxication (In accordance with the clause of 2 paragraph), Clause 1 of 28 Article of the Law.
Is it possible not to issue TPL insurance, if I already have the voluntary motor hull insurance policy
The voluntary motor hull insurance policy does not exempt from liability of compulsory TPL insurance policy acquisition, as this type of insurance is the requirement of the legislation of Kazakhstan. And also, I want to remind that TPL insurance is your third party liability in case of accident and the insurance of your car is restoration of the vehicle with its damage.
Kind regards, Victoria Lyssenko, Director of the Business Development Department Centras Insurance JSC
